{"id":3,"date":"2025-08-13T04:43:42","date_gmt":"2025-08-13T04:43:42","guid":{"rendered":"https:\/\/luxmedtravel.co\/?page_id=3"},"modified":"2026-03-02T11:22:15","modified_gmt":"2026-03-02T11:22:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/luxmedtravel.co\/pl\/privacy-policy\/","title":{"rendered":"Zasady ochrony prywatno\u015bci"},"content":{"rendered":"\n<p>Privacy Policy<br>Effective Date: 19.05.2025<br>Company Name: LuxMedTravel Ltd<br>Registered Address: 6 Somerset Way, Bulwark, NP16 5NP<br>Contact Email: luxxmedtravel@gmail.com<br>Data Controller: LuxMedTravel Ltd (registered in the United Kingdom)<br><br><br><br><br>1. Introduction<br><br>LuxmedTravel Ltd (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.<br><br>By using our services or website, you agree to the terms of this policy.<br><br><br>2. What Information We Collect<br><br>We may collect the following types of personal data:<br><br>a. Identity and Contact Information<br><br>Full name<br><br>Date of birth<br><br>Passport or ID number<br><br>Email address<br><br>Phone number<br><br>Home address<br><br><br>b. Health and Medical Information (Special Category Data)<br><br>Medical records or reports<br><br>Treatment history or requirements<br><br>Information provided by your UK or international healthcare providers<br><br><br>c. Travel and Booking Information<br><br>Travel dates and destinations<br><br>Flight and accommodation preferences<br><br>Visa and insurance details<br><br><br>d. Technical Data<br><br>IP address<br><br>Browser type<br><br>Device information<br><br>Website usage data (via cookies \u2013 see Cookie Policy)<br><br><br>3. How We Use Your Information<br><br>We use your personal data to:<br><br>Facilitate medical travel arrangements<br><br>Share your medical records with relevant healthcare providers (with your consent)<br><br>Arrange accommodation, transportation, and related services<br><br>Respond to inquiries and provide customer service<br><br>Comply with legal and regulatory obligations<br><br>Improve our website and user experience<br><br><br>We only use your special category data (such as medical information) where necessary and with your explicit consent.<br><br><br><br><br>4. Legal Bases for Processing<br><br>We process your personal data under the following legal bases:<br><br>Consent \u2013 for processing medical data and sharing it with third parties<br><br>Contract \u2013 to perform our agreement with you<br><br>Legal obligation \u2013 where processing is required by law<br><br>Legitimate interests \u2013 for business management and service improvement, provided this does not override your rights<br><br><br><br>5. Sharing Your Information<br><br>We may share your personal data with:<br><br>Medical service providers abroad (only with your consent)<br><br>Travel and accommodation companies<br><br>IT service providers and secure data storage platforms<br><br>Government authorities (only when legally required)<br><br><br>We ensure all partners are GDPR-compliant and bound by confidentiality obligations.<br><br><br><br><br>6. International Transfers<br><br>Your data may be transferred outside the UK to healthcare providers or service partners. When we do this, we ensure appropriate safeguards are in place, such as:<br><br>Standard Contractual Clauses (SCCs)<br><br>Your explicit consent to transfer special category data internationally<br><br><br><br><br>7. Data Retention<br><br>We retain your personal data only as long as necessary for the purpose it was collected or to comply with legal and regulatory obligations. In general, we retain:<br><br>Medical and travel-related data: up to 1 years<br><br>Marketing or website use data: up to 5 years<br><br><br><br><br><br>8. Your Rights Under UK GDPR<br><br>You have the following rights:<br><br>Right to access your data<br><br>Right to correct inaccuracies<br><br>Right to request deletion (&#8220;right to be forgotten&#8221;)<br><br>Right to restrict or object to processing<br><br>Right to data portability<br><br>Right to withdraw consent at any time<br><br>Right to lodge a complaint with the Information Commissioner\u2019s Office (ICO): <a href=\"http:\/\/www.ico.org.uk\/\" target=\"_blank\" rel=\"noopener\">www.ico.org.uk<br><br><br><\/a>To exercise any of these rights, contact us at: luxxmedtravel@gmail.com<br><br><br><br><br>9. Data Security<br><br>We use appropriate physical, technical, and organisational measures to protect your data, including:<br><br><br>Encrypted transmissions<br><br>Role-based access control<br><br>Staff training and confidentiality agreements<br><br><br><br><br><br>10. Changes to This Policy<br><br>We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and material changes will be communicated where appropriate.<br><br><br><br><br>11. Contact Us<br><br>If you have questions or concerns about this policy or your data, contact:<br>Email: luxxmedtravel@gmail.com<br>Phone: [Insert Number]<br>Address: 6 Somerset Way, NP16 5NP<\/p>\n\n\n\n<p>We primarily communicate with patients via WhatsApp for the purpose of responding to enquiries, conducting pre-qualification, organising medical treatment, and coordinating travel and appointments.<br>Where a patient chooses to communicate with us via WhatsApp, personal data \u2014 including health-related information and medical questionnaire responses \u2014 may be exchanged through this channel.<br>We use WhatsApp Business as a communication tool. WhatsApp is provided by Meta Platforms, Inc. Messages may be stored on Meta\u2019s servers and may involve international data transfers outside the United Kingdom and\/or the European Economic Area. Such transfers are subject to appropriate safeguards in accordance with applicable data protection laws.<br>By choosing to communicate with us via WhatsApp and providing personal or medical information through this channel, you acknowledge and consent to the processing of your data in this manner.<br>We implement appropriate technical and organisational measures to protect your data, including device-level security, restricted access, and documented internal data handling procedures.<br>If you prefer not to communicate via WhatsApp, you may contact us via email or other available communication methods listed on our website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy PolicyEffective Date: 19.05.2025Company Name: LuxMedTravel LtdRegistered Address: 6 Somerset Way, Bulwark, NP16 5NPContact Email: luxxmedtravel@gmail.comData Controller: LuxMedTravel Ltd (registered in the United Kingdom) 1. Introduction LuxmedTravel Ltd (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/luxmedtravel.co\/pl\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxmedtravel.co\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxmedtravel.co\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luxmedtravel.co\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luxmedtravel.co\/pl\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/luxmedtravel.co\/pl\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":892,"href":"https:\/\/luxmedtravel.co\/pl\/wp-json\/wp\/v2\/pages\/3\/revisions\/892"}],"wp:attachment":[{"href":"https:\/\/luxmedtravel.co\/pl\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}