Faq

We help patients from the UK and other countries gain access to high-quality private medical care in Poland. We organize everything: choosing the clinic and specialist, booking flights and accommodation, insurance options, and 24/7 support — before, during, and after treatment.

No — we are not a clinic. Once you decide to proceed with treatment, you will be directly contacted by the clinic and specialist who will perform your procedure. They will request your medical documentation and discuss all clinical details with you.

Yes, all our partner clinics have staff and coordinators who speak English. You will be fully understood and professionally guided through the entire treatment process.

It depends on the procedure. Simple treatments usually require 3–5 days. For surgeries or more complex treatments, we recommend 7–10 days, including follow-up visits and recovery time.

(Subject to confirmation with the insurer, package to be updated)
Our optional insurance for medical patients traveling abroad may include:
– Postoperative complications
– Emergency medical assistance
– Extra hotel nights if recommended by the doctor
– Medical transport if needed
This insurance is specially created with overseas treatment in mind — it’s not a regular travel insurance.

The cost depends on the type of treatment, but procedures in Poland are usually 40–70% cheaper than in private clinics in the UK — even after including flights and hotel. We always provide a personalized quote before you make any decision.

There’s no pressure. If you change your mind, you don’t have to continue. We only proceed once you’re 100% sure.

Most clinics require a deposit to confirm the procedure and reserve the date. This is standard practice in private healthcare to guarantee your spot in the clinic’s schedule.
The deposit amount can depend on:
– Type of procedure
– Scope of services you want us to arrange, such as:
  – Airport transfer
  – Accommodation
  – Flight booking
  – Private medical insurance
Some clinics determine the deposit based on the total package of arranged services. Once we understand your preferences, we’ll inform you of the exact deposit amount.
We will guide you through every step of the process.

Of course. Many of our clients travel with a loved one. We can arrange shared accommodation and transport for the accompanying person.

Contact us by phone, email, or message. We’ll ask a few questions about your needs and then connect you with a specialist. We’ll take care of the rest.